Refund Policy

Last updated: July 6, 2026

Monthly subscriptions (Loremaster, Archon)

You can cancel anytime from the billing portal inside the app. Cancelling stops future renewals, but we don't provide partial refunds for the remainder of a billing period you've already paid for — you keep access to paid features until that period ends.

3-Year Archon Access (one-time purchase)

If you're unhappy with your purchase, contact us within 14 days of the purchase date and we'll issue a full refund, provided the pass hasn't been substantially used. After 14 days, this purchase is non-refundable except as required by law.

Faults or billing errors

If you're charged in error, or a paid feature doesn't work as described due to a fault on our end, email support@scrollbound.app and we'll make it right — including a refund where appropriate. This is in addition to, and doesn't limit, any consumer guarantee you have under the Australian Consumer Law that can't be excluded by agreement.

How to request a refund

Email support@scrollbound.app with your account email and the reason for your request. We aim to respond within 2 business days.